I need to download the MindManager product again, where can I find this?

• You can download full versions of MindManager from the Mindjet Download Library after logging in with your Mindjet ID.  Mindjet online store purchases made during or after July 2008 can also be download the application from the My Products tab in the account management pages.

I can't activate MindManager via the internet. What should I do?

• If you cannot activate over the internet, please request Manual Activation in the Activation wizard:

  1. Open MindManager
  2. Go to Tools>Activate
  3. Select the third option  "Manual via Email"
  4. Enter your MindManager License key
  5. Copy the complete code to an email and send it to activation@mindjet.com

  
  You will receive your activation file and further instructions by email within two business days.

I can't log in to my Mindjet ID anymore. What should I do?

• Some older support and service center accounts could not be imported after the introduction of the Mindjet ID infrastructure. If you had a Mindjet ID on this older system, you will need to create a new Mindjet ID.  If you created a Mindjet ID in the past year but cannot login, even after requesting a password resend, please contact Mindjet Customer Service

What is Mindjet Catalyst?

• Mindjet Catalyst is our newest collaboration platform and offers improved and new features and functionality. Users of Mindjet Connect have been automatically transitioned to Mindjet Catalyst.  Please read our knowledgebase article for more information.

What is new in MindManager 8.1 versus 8.0?

• MindManager 8.1 contains numerous fixes, and is the supported desktop client when using with Mindjet Catalyst. Please read our knowledgebase article for more information.

How does MindManager Pro 7 compare to MindManager 8?

• MindManager 8 includes many new features such as database linker, enhanced search capabilities, Mindjet Player export, and much more.  For a full list of new features, see our datasheet here.
  
  Or visit our product page.

MindManager shows a Visual C++ runtime error on startup. What should I do?

• To resolve the issue, please download the zip file below:
  http://cssdl.mindjet.com/SkipUsageLogInvitation.zip

  1. Open the zip file and double-click the registry script inside to run it.
  2. Choose yes to modify the registry.
  3. When this is successful, re-launch MindManager 8 and you should not see the error.